Privacy Policy

DTG Talent Solutions and DTG Workforce (“DTG”, “we”, “us” or “our”) are committed to protecting your privacy and handling personal information responsibly. We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains how we collect, use, store and disclose personal information as part of our services.

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Personal Information

We do collect personal information that is necessary for our business operations, including but not limited to name, company name, job title or role, employment history, resumes, qualifications, licences, work eligibility and compliance information, payroll or payment details. Any information you provide when engaging with us, applying for roles or making enquiries will be used for reasonable communication in order to provide you with our services.

Personal information is collected directly from you when submitting enquiries via our website, forms, systems, or through communication such as email or phone.

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How We Use and Disclose Information

We collect and use personal information to recruit, assess, onboard and place workers; manage labour hire and contractor relationships; communicate with candidates, workers and clients; meet legal, industrial and safety obligations; and operate our business.

This includes assessing suitability for employment, assignment to roles, and managing ongoing workforce and labour hire arrangements. 

Personal information may be shared with clients where required for recruitment or placement, with service providers who support our operations (such as onboarding, payroll or IT systems), or with regulators where required by law.

Recruitment and candidate data may also be processed through secure third party platforms, including JobAdder, in accordance with their privacy policies and applicable data protection requirements.

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Use of Technology and AI Tools

We may utilise digital tools, including artificial intelligence (AI) and automated systems, to support our marketing, communications and general business operations.

These tools are used to improve efficiency and ensure consistent, relevant messaging. Any use of such technology is undertaken in accordance with our privacy obligations.

Personal information is not used in any AI assisted process in a manner that is inconsistent with the purpose for which it was collected or with applicable privacy and data protection requirements.

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Storage, Security and Retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Personal information may be stored electronically or in hard copy form within secure systems using appropriate administrative, technical and physical safeguards.

Personal information may be retained where required to meet legal, regulatory, safety, contractual or government obligations. When information is no longer required, it is securely destroyed or de-identified unless retention is legally necessary.

We ensure personal information is only accessed by authorised DTG personnel and handled securely and appropriately. 

Individuals have the right to request access to, correction or deletion of their personal information at any time by contacting us. All requests will be managed in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and where relevant, applicable data protection laws. 

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Access, Correction and Incidents

We will respond within a reasonable timeframe, generally 30 days, and in accordance with applicable legal requirements.

Any suspected data breaches or security incidents will be assessed and managed in accordance with the relevant Australian laws.

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Cookies, Website Use and Analytics

Our website may use cookies or similar technologies to improve user experience, functionality and to understand usage and analyse digital performance.

These tools do not typically identify individual users directly. You may choose to disable cookies through your browser settings at any time.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version is available here on our website for reference. We reserve the right to make corrections and updates where required.

Last update: May 2026